If a photo looks upright on your phone but sideways in another system, keep the original before experimenting. Displayed orientation can depend on image metadata, not just the file's width and height.
How EXIF matters
MDN documents browser image decoding that uses EXIF orientation. Check how that information is handled when the same picture appears differently across applications. Also verify the actual delivered file and destination settings.
FileMyLove's native-format decoding path requests orientation from the image before drawing the result. This is not AI recognition of which edge belongs at the top. Missing or incorrect source information is not guaranteed to be corrected automatically.
Choose by the symptom
| Symptom | Our suggested next step |
|---|---|
| Upright source, sideways in one application | Convert a copy and compare |
| Sideways everywhere | Rotate a copy and inspect the text |
| Letters reflected left to right | Check flipping, not rotation alone |
| Only the destination still looks wrong | Confirm the newly exported file was uploaded |
Test one copy first
- Give the original and test copy distinct names.
- Open Convert image and choose JPG or PNG for the intended task.
- Download and reopen the result in an image viewer.
- If it remains sideways, use Edit image to rotate it. Check the top edge and lettering before downloading.
- Test the copy in the destination system before processing the whole batch.
The editor caps the long side at 2048 pixels. For higher-resolution work, keep the source and choose a correction workflow that meets the required dimensions.
Check more than orientation
Compare edges, text and sharpness together. Avoid unnecessary cropping or resizing while diagnosing the problem; it makes changes harder to isolate.
For reflected lettering, see flip versus rotate. For printing, separately check print-copy resolution. An upright picture does not establish that it has enough pixels for its final use.
